Site "How To" Guide

How To: Payments

How to: Locate payment plan information

  1. Log in with the account of the registering parent.
  2. Select "ACCOUNT" from the upper left hand corner of the page.
  3. Select "PARTICIPANTS" from the menu on the left hand side of the page.
  4. Select the "Profile" icon under your player's name. This will be the icon on the left.
  5. Scroll down to REGISTRATION HISTORY. Registrations are displayed oldest to newest. Select "View Details" for the associated registration.
  6. Under "PAYMENTS" you will find all payment dates and associated status.
  7. Note: Payments are processed automatically on the dates listed and it may take a couple of days before they appear on your account.

Any questions about account payments can be addressed to treasurer@myha.com.

How To: Update payment method

  1. Log in with the account of the registering parent.
  2. Select "ACCOUNT" from the upper left hand corner of the page.
  3. Select "PARTICIPANTS" from the menu on the left hand side of the page.
  4. Select the "Profile" icon under your player's name. This will be the icon on the left.
  5. Scroll down to REGISTRATION HISTORY. Registrations are displayed oldest to newest. Select "View Details" for the registration you are looking to edit.
  6. In the Payment Method of the PAYMENTS section select "Edit" for the payment you are looking to update.
  7. Update the payment method by selecting either "PAY VIA ELECTRONIC CHECK" or "PAY VIA DEBIT OR CREDIT CARD" and entering the information for the updated payment method. Save each entry as it is updated.
  8. Repeat as necessary for all scheduled payments.

Any questions about account payments can be addressed to treasurer@myha.com.

How To: Accounts

How To: Add members to Family Calendar

  1. Log in with the account of the registering parent.
  2. Select "ACCOUNT" from the upper left hand corner of the page.
  3. Select "PARTICIPANTS" from the menu on the left hand side of the page.
  4. Select the "Profile" icon under your player's name. This will be the icon on the left.
  5. Under "ACCOUNTS" select "+ ADD".
  6. This will bring up "+ ADD Account" box where you can enter the email address.
  7. An email will be sent to the account entered. The user must click on the link in the email to set up their account and be granted access.
  8. Parents associated with the child can check to see who has been added by following steps A thru D at any time.

How To: Change email address or password

  1. Log in with your account.
  2. Select "ACCOUNT" from the upper left hand corner of the page.
  3. Select "PARTICIPANTS" from the menu on the left hand side of the page.
  4. Select the "Profile" icon under your player's name. This will be the icon on the left.
  5. Under "ACCOUNTS" you will find your name and email address. Select the card icon on the left to edit.
  6. Update your info and save.
  7. NOTE: Any new email address will require that you verify the email address so watch for the verification email and follow the instructions, otherwise your account may get stuck in limbo and require help from Crossbar to fix it. 
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